Behaviours that Challenge - Comprehensive Audit Suite with Templates
This comprehensive audit and self-evaluation suite supports managers, quality leads and external consultants to systematically assess the quality and safety of approaches to managing behaviours which challenge in complex care settings. Developed by Mac Research & Consultancy Limited, it combines an evidence-based eight-section audit framework with ten practice templates and reference appendices — all in one document.
The audit covers: behavioural assessment, person-centred planning, proactive and reactive strategies, post-incident learning, staff training, governance, and multi-agency working. Every criterion includes detailed guidance on what to look for, italicised prompts for auditors, and clear links to legislation across both Scotland and England. Appendices include a Functional Behaviour Assessment form, Behaviour Support Plan template, individual and staff post-incident debrief forms, a Restrictive Practice Register, PRN medication protocol, legislation quick-reference card, communication passport, root cause analysis form, and staff training matrix.
Designed for use in residential, nursing, supported living and specialist care environments, this tool supports services to reduce restrictive practices, demonstrate regulatory compliance, and embed rights-based, trauma-informed practice.

