THOUGHT LEADERSHIP Whether you run a care home or a care at home service, support adults or children — the person you put in that chair will determine everything. By Arlene Bunton | Mac Research and Consultancy Limited | April 2026 I have seen a single hire save a care service from closure. And I have seen a single hire destroy one. The registered manager is not a role. It is the role. It is the person whose name goes on the Care Inspectorate registration. The perso